Equipping you with the visitor information and wayfinding
Knowledge to be a great destination host!

 Destination Information:
Service Tell me more? Where can I find this?
Brisbane Airport Ambassadors &
Visitor Information

The Brisbane Airport Ambassadors provide assistance to passengers and visitors in both the international and domestic terminals of Brisbane Airport.

Click here to visit the Airport Ambassadors website


Visit: Visitor Information – International Terminal, Level 2 (07) 3406 3190 Airport Visitor Information Centre – Domestic Termin
Brisbane Greeters Orientation experience – up to 4 hours Meet one of our friendly and knowledgeable locals and go behind the scenes of our city to really connect with Brisbane.  To book a FREE greet:
P: (07) 3156 6364
Click here to book your free Brisbane Greeters Orientation
Visitor Information Centres  There are two Visitor Information Centres located in the city and up to 20 across greater Brisbane region. Ask a local for tour and accommodation bookings, events and entertainment information, brochures and maps and general tourist advice.For more information on Visitor Centres please click here. Brisbane Visitor Information and Booking CentreQueen Street Mall, Queen Street, Brisbane
P: (07) 3006 6290


Getting there fast with public transport
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Bus/ferry/train timetables For the most up to date info on bus/ ferry/train timetables. For more travel information please click here 
Airtrain Arriving in Brisbane
Airtrain tickets can be purchased at both the Domestic and International Terminal Stations from the platform ticket offices. Ticket purchases can also be made online.Departing from Brisbane All suburban train stations on the Queensland Rail Network, sell tickets to the Brisbane Airport. Should the station be unattended, there are ticketing machines available that operate all hours
Click here for more information or  ticket bookings
 CityCats Brisbane City Council operates a fleet of 19 CityCats and nine monohull CityFerries along a network of 24 terminals stretching from The University of Queensland at St Lucia to Northshore Hamilton.CityCats operate seven days a week with regular services every 15 minutes for most of the day, and express routes and more frequent services during peak times. Click here for more information on CityCat Terminal Location
CityHopper  The CityHopper service allows you to rediscover Brisbane for free with ferries running every 30 minutes between 6am and midnight, seven days a week. Click here for timetables and further information on the CityHopper
CityGlider  The CityGlider buses provide high-frequency transport from West End to Teneriffe and Ashgrove to Stones Corner. The CityGlider is a pre-paid service and must have a go card to use this bus service. This allows for a fast and regular timetable, 24 hour service on Friday and Saturday and an 18 hour service from Sunday to Thursday. For timetable and further information please click here.
Free City Loop Buses The free City Loop and Spring Hill Loop bus services provide high frequency public transport access within the Brisbane CBD, as well as between the Brisbane CBD and Spring Hill areas. Click here to view bus routes and timetables
Hiring a CityCycle CityCycle bike hiring is available 24 hours 7 days a week with 150 station available across Brisbane city centre, stretching from Newstead to West End and Toowong. Once a CityCycle subscription is purchased, you can hire and return a bike at any CityCycle station within the network.Click here to hire your bicycle.
Taxis Black and white cabs To make a taxi booking: Black and White Cabs
P: 131008
W: Click here to visit the website.


Inclusive Access
Service  Tell me more  Where can I find this?
Wheelchair and pram hire To book a wheelchair or pram (free hire) Visit: Mobility Centre – Ground Floor, Brisbane City Hall Click here to visit the website
Mobility Map To download a copy of the Mobility Map & to utilise the Access Ratings database (for sites/ facilities across Brisbane). Please Click here to download. Visit: Mobility Centre- Ground Floor, Brisbane City Hall Click here to visit the website to inquire about additional services available.